Privacy Policy
Last Updated: December 16, 2024
Welcome to Linguametric ("we", "us", "our"). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
Consumer Consent
By using our Service, you explicitly consent to the collection and use of your data as described in this Privacy Policy. If you do not agree with this policy, please do not use our Service.
1. Data We Collect
We collect specific categories of data to provide our AI-powered assessment services:
Identity & Contact Data
- First name and last name
- Email address and profile information
- Organization/Institution affiliation
- Username or system identifiers
Voice & Audio Data (Critical)
- All audio recordings you submit for analysis
- Transcriptions generated from your audio
- Real-time audio streams during live sessions
- Spoken content within recordings
Audio data is transmitted to and processed by third-party AI services (e.g., Google DeepMind, OpenAI). We may retain recordings indefinitely for quality assurance.
Technical & Usage Data
- IP address, browser type, and device info
- Time zone setting and location data
- Interaction patterns and feature usage
- Session recordings (via Microsoft Clarity)
2. How We Use Your Data
- Service ProvisionProviding AI feedback and scoring
- AuthenticationVerifying identity and securing accounts
- AnalyticsImproving user experience and features
- Legal ComplianceComplying with regulations
- Product ImprovementTraining models and fixing bugs
- CommunicationSending updates and notifications
3. Third-Party Processors
We share necessary data with trusted third-party providers to operate our Service:
AI Service Providers
Processing audio and text for analysis (e.g., Google DeepMind).
Analytics Providers
Monitoring usage and session behavior (e.g., Microsoft Clarity).
4. Data Rights & Control
Depending on your jurisdiction, you may have rights regarding your personal data:
- Access: Request a copy of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your data (subject to retention policies)
- Restriction: Request limitation of processing
To exercise these rights, please contact us at [email protected].
Contact Us
If you have any questions about this Privacy Policy or our data practices:
Email Support
[email protected]